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Who We Are


At Lighting Environments, we believe in creating atmospheres where people and ideas can grow. We are a lighting representative agency with a passion for design and nearly 50 years of serving DC, Maryland, and Virginia markets. We specialize in lighting and lighting controls solutions for projects ranging from commercial to residential, retail to industrial, and everything in between.


Together with our sister companies Environments, an IoT integration company, and Elevated, a building tech software development company, we create beautiful, functional environments where humans and technology work in unison. We envision a world where technology seamlessly enriches lives.


Our employees enjoy a range of competitive work perks, including attractive salaries, incentive programs, comprehensive health coverage, life insurance, a 401(k) plan w/ match, wellness initiatives w/ onsite gym & personal training sessions, flexible work options, generous leave policies, parental leave, employee recognition, and opportunities for personal development.


About The Role


Join our Project Management and Customer Service team in a hybrid role that blends order processing and project coordination. 


A day in the life of a Customer Service Associate may include the following: 

  • Efficiently managing the orders inbox, ensuring accurate allocation and sorting.

  • Preparing and entering customer data with a focus on accuracy and deadlines.

  • Reviewing and correcting data errors and verifying output.

  • Handling digital and phone correspondence with various stakeholders.

  • Weekly auditing of orders inbox to ensure compliance.

  • Redirecting and revising out-of-territory purchase orders.

  • Building and maintaining relationships with agency, customer, and distributor contacts.

  • Supporting project schedules, managing communications, and ensuring timely completion.

  • Processing submittals and researching lead times.

  • Maintaining customer files and participating actively in team meetings.

  • Engaging in cross-training for various customer service functions.

  • Gradually taking on entry-level project management responsibilities.

What Makes You Great For This Role

  • You like helping people out!  Whether it’s an internal or external customer, you take pride in the relationship you’ve cultivated and meeting their needs. 

  • You pay attention to the details…all of them.  No dot-less i’s or cross-less t’s get past you. 

  • You use language skills like a multitool; absorbing and dispersing information, articulating thoughts, and exchanging ideas through both written and verbal forms.  You listen actively, write concisely, and speak clearly.

  • You enjoy solving problems.  You love taking on difficult challenges and creating solutions. And if you don’t know the answer, you’ll dig until you find one. 

  • You continuously prioritize and consciously control the amount of time spent on specific tasks. 

  • You are patient, level-headed, and cool under pressure.  When things change, it’s no biggie.  You just roll with the punches and reprioritize.

  • You are honest with yourself and receive feedback to know what areas you wish to improve.  You enjoy pushing yourself to learn something new, whether in a structured, formal setting or exposure in day-to-day activities.  You never miss a chance to grow.




Technically Speaking, You Have

  • A high school diploma or equivalent

  • At least 2 years of experience in customer service and/or administrative duties 

  • Proficiency with Microsoft Office programs and enterprise resource planning (ERP) software

  • The ability to work independently, prioritize simultaneous assignments with accuracy and efficiency 


Bonus Points For Having

  • 1-2 years of experience with project coordination or project management 

  • Familiarity with enterprise resource planning (ERP) software – extra bonus points if you’ve used Oasis 

  • A proficient understanding of lighting components (fixtures, lamps, ballasts, etc.)

  • Knowledge of commercial lighting, theatrical lighting, or other experience in the industry

  • The ability to read blueprints or drawings and interpret lighting structures within them


Sound like you? 

"Light rarely comes to those who merely sit in darkness, waiting for someone to flip a switch." 


Flip the switch and apply today!



 At LE, diversity is a simple fact and inclusion is our expectation. We are an equal opportunity employer and are committed to providing opportunities to all employees and applicants without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. 

Apply Here!

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